About

Dr. Ernest Lai attained his BSc. in biochemistry from McMaster University, and then completed his dental training at the Case Western Reserve University School of Dental Medicine in Cleveland, Ohio. To follow his commitment to patient care, he studied an additional 12 months in a post-graduate dental residency, Advanced Education in General Dentistry, at the Case School of Dental Medicine. During his AEGD training, he attained experience in patient management and patient care, implantology, and with managing more complex and challenging treatments. He is certified and experienced in a wide range of treatments, including Invisalign and Laser Dentistry. He understands that dentistry can be sometimes stressful, frightening and confusing to patients. As such, he takes the time to listen and discuss issues in such a way to promote a more relaxing and comfortable experience. He genuinely cares about his patients, and his gentle and caring nature is expressed in how he practices. Dr. Lai continues to invest in patient care by taking courses to serve his patients better. He enjoys incorporating new technologies and techniques to be able to provide more customized care and services to his patients.

Education & Certifications
education Doctor of Dental Medicine (DMD) Case Western Reserve University School of Dental Medicine
education Advanced Education in General Dentistry (AEGD) Case Western Reserve University School of Dental Medicine
certification Royal College of Dental Surgeons of Ontario Sep 01, 2009
Verified Patient Reviews
Based on 67 reviews across 2 sources
5.0 /5
Staff 5.0

Great Dental Clinic, staff are very friendly and professional. The dentist is very experienced and professional. Highly recommended.

Dr. Lai is very knowledgeable and the cleaning is very thorough

Their receptionist was great from my initial inquiry to getting all the correct forms and documents ready prior to my visit. Their state-of-the-art equipment made the screening/x-ray process very quick and easy. Dr. Lai was very professional and offered more than oral/dental care advice. My dental hygienist was great and she really made sure that my cleaning was thoroughly done - all while watching a Netflix show!

He explains the things you need to know and suggest the best treatment.

Very nice dentist and great clinic

very friendly dentist and super professional. Dr. Lai would patiently explain if there are any concerns I have and give me his recommendation.

- professional insights. Dr. Ernest provided many useful suggestions and explained the result of my teeth examination really well. - nice environment. you can watch movie while doing dental scaling - great services. scaling was done gently.

I recently visited Dr. Ernest Lai for a teeth cleaning appointment, and I couldn't be happier with the experience. Staffs expertise and gentle approach made the entire process comfortable and painless. The office staff was friendly and efficient, creating a welcoming environment.

Incredible dentist and dental hygienist. Highly recommend. Super good care.

From the get go Debra has been great accommodating appointment and all the way to sorting out insurance claims, April was very helpful with x-Ray, Dr. Lai was very attentive and very informative and last but not least Vadia was also very nice and always making sure I was comfortable. All and all a very pleasant experience at Rio Dental.

A highly experienced practician whose work suggests many years of experience. We had a very pleasant and accommodating experience from beginning to end. At no point did we experience any unnecessary discomfort. We were informed of upcoming problematic issues as well as the remedy to move forward with. Well done.

Greatest dentist ever! Very kind and gentle He Turned on calming scenery and music on the tv .. made you feel very relaxed. Pulled my tooth without me even realizing it!

Very helpful and nice. We’re very understanding and knowledgeable. I would definitely recommend.

Very good experience. Dr Lai and his staff were very nice and friendly. They were very helpful and explain everything in a way that made sense. I would definitely recommend.

Reception was expecting us. Quick check in for new patient. Dentist was gentle and credible. Assistant was helpful and informative. Comfortable visit despite covid protocols.

The staff were very friendly and Dr. Lai and his associates explain what they're doing every step of the way. The office is clean and equipped with latest technology, including monitors with programs for patients to watch during their appointment.

I found Dr. Lai to be very personable. I felt very comfortable & he took the time to describe in detail every procedure to be taken. This was my first visit & I was very pleased & would certainly recommend him.

Dr Ernest Lai & his team were fantastic, in terms of welcoming me as a new patient, latest equipment and providing clear explanations and next steps.

Awesome staff and very helpful and accommodating.

Dr. Lai was very friendly and thorough with the examination, he was very patient and explained anything that I didn't understand. I genuinely feel like he cares about my oral health and made me feel very comfortable the whole time.

Great knowledge of his craft. Gave good options.

Knowledgeable professional. Pleasant experience.

Dr. Lai and his staff are friendly and professional. The facility is nice, clean and comfortable. Definitely recommend Rio Dental.

Hygienists was a bit rough for my liking.

Overall great experience with Ernest. He found issues my previous dentist had missed and explained to me in detail what the ramifications and treatment plan would involve.

Great doctor, very satisfied

Dentist and staff were friendly and professional. The exam was thorough and Dr. Lai spent the time to explain things in detail.

The experience was pleasant and well structured. I was able to have my procedure done promptly and in accordance with my schedule. This flexibility is highly valuable.

Amazing. They were very patient even though I was late and I will be returning

Very informative and helpful. Walked through all my x rays and explained them and what treatments were needed and why.

Frequently asked questions
Where is Dr. Ernest Lai's office located?

Dr. Ernest Lai's office is in Thornhill, ON.

What services does Dr. Ernest Lai offer?

Dr. Ernest Lai offers Braces and Retainers, Bridges and Dentures, Fillings and more. Learn more about Dr. Ernest Lai's services on Opencare or book your appointment today.