Dr Wakter graduated cum laude from the Faculty of Dentistry at McGill University, Montreal in 1985.Thereafter, he accepted a position at a McGill affiliated hospital in James Bay, Quebec for a year, where he was responsible for the dental health of two communities which he covered via a twin otter plane. Afterwards, he practiced in Montreal and Toronto till he married Lynda, an Ottawa native and moved to Ottawa. Dr Wakter has been practicing in the World Exchange Building in downtown Ottawa since 1989. He’s a member of the Royal College of Dental Surgeons,the Ottawa Dental Society and the Ontario Dental Association. When he’s not taking care of teeth and smiles, Dr Wakter enjoys spending time with his wife Lynda and their two children, Tara and Justin, at their cottage in the summer and skiing and playing hockey in the winter.
please save yourself time and avoid this "dentist",he has 0 knowledge ,keep going back and fourth ,couldn't answer simple questions,and is so rude.He only care about money,nothing else ,i should had checked the reviews before getting an appointment with this crook and his so called" never ending fake promotion" .At the end ,i asked him a question,he told me to wait "again" but this time the assistant escorted me to the front ,the receptionist then asked me if i was interested in invisilign ,i was like,where is the dentist he told me that he will be back,but obviously he kicked me out ,he is so incompetent that he doesn't have the gut to admit that he can't do the job,after that i got so furious that i had to cancel another appointment for this .The staff was so rude ,when i asked where i can complaint,i was told this "the internet is a wide thing".please avoid this so called dentist,no wonder why he has low rating ,this guy shouldn't be even working
Reviewed on March 9th, 2015
I researched invisalign very extensively before choosing the right Dentist/Orthodontist to go to. When I called Dr Wakter's office to get more information the receptionist was very knowledgeable and very helpful on the phone. I booked my free consultation and Dr Wakter was able to answer any further questions/consernes I had. I had a few other consultations at other office's, but Dr Wakter and his staff had made me feel the most comfortable. I am done my treatment now, a year and a half later and would tell any one who was interested in invisalign that this was the place to go. I am soo happy with my smile and would never regret my choice in Dentist's.
Reviewed on February 25th, 2015
I've just recently leaned about this site and though I would search my dentist. After reviewing some of his ratinsg and comments. I have to say I don't feel then same at all. Everyone is entitled to their own opinion, but as a long time patient this office has been nothing but helpful. I will not take any of these negative comments in to perceptive when I am referring family and friends. All I want to say is thank you! He may not always be on time but I don't see this as a negative aspect of the office, I see this as him taking that extra minute with his patients.
Reviewed on February 5th, 2015
I've been going to him for a couple of years now and I found the service to be extremely friendly. He was quite knowledgeable and easy going. The only problem is sometimes you can be sitting there for a while before you're seen.
Reviewed on February 5th, 2015
It's been several months since I found myself a new dentist. Now I'm receiving the kind of care and consideration I was really missing. Try another dentist, you will be amazed!
Reviewed on January 12th, 2015
Terrible infection control standards. Does not meet OSHA regulations, he is unsanitary I've seen the assistants turning gloves from inside to out each time he leaves and comes back in "same gloves" instead of grabbing a new pair so when the assistants touch the inside of the gloves with thier dirty ones the germs get transmitted onto his hands, seen him walk back and fourth from patients to patients without washing hands, go into drawers with personal protective equipment on, "gloves" they have no plastic barriers on thier equipment like thier curing light, I highly do not recommend this place it needs to be SHUT DOWN!!!!!
Reviewed on November 14th, 2014
I'm also surprised by the negative feedback. In fact, on one of my last visits I let him know how helpful I thought his administrative staff is when dealing with them. He referred me to an orthodontist, great staff, listened to a cosmetic concern I had and fixed it right the first time. I wouldn't hesitate to recommend this dental office.
Reviewed on September 1st, 2014
Took our daughter to get a consultation on caps or her front teeth. Was quoted $451.80 for both teeth to be completed on November 15th 2013 and made an appointment for January 6, 2014 as this was our gift to her for Christmas. At the end of our consultation the admin woman told my husband it was going to be much more money because their prices went up as of January 1. We were never told of any price changes at all. I even requested an appointment Dec. 28, 2014 however their offices were closed for Christmas break. They are thieves and this is not good business practices at all. I would not recommend this place to anyone at all. If this is how they work they just rob you.
Reviewed on January 5th, 2014
I fell asleep while having a root canal. I couldn't believe it! The next visit My tooth was prepared for a crown. Well the crown matches my other teeth. Thanks Dr. Wakter
Reviewed on September 23rd, 2013
There was one revision on this difficult case, but R. Wakter reshaped my smile after an old orthodontic procedure with eight porcelain veneers. I was a demanding patient and returned several times to discuss and work towards the cosmetic result I was hoping for and the staff were always patient and pleasant. I'm very happy with the results.
Reviewed on May 16th, 2013
He and his staff are some of the worst individuals I have ever met in my life. He is extremely condescending and refuses to hear any input on how YOUR treatment will go. I would highly advise anyone interested in improving their smile/wanting orthodontics to seek out another doctor. Do NOT fall for the free consultation crap on his website either. (See his other ratings at Alex Wakter Dentist as well).
Reviewed on April 24th, 2013
Sadly, I have been going to him for years and have disliked him the whole time. All the reviews that have described him as unhelpful and never giving info. voluntarily are completely correct. He always seems disgruntled and is never helpful or comforting (two traits which every dentist should have). I had a crown put in over a year ago that just fell out. After 3 years of reluctantly dragging myself to get checkups which always resulted in more fillings (suspiciously, I have decided that I have been to him one too many times. If you're looking for a new dentist you can do a lot better elsewhere. The only positive thing about his practice are his hygentists (among which there is a high turnover)
Reviewed on April 26th, 2012
I've had an emergency with broken tooth. Front Desk very professional(little pushy and tends to withhold fees info!)Don't wast your time and money on the dentist.He has checked my smile! Useless, blurred, clouded, vague outcome. Wasted $$. Treats you like a retard or a 5 year old baby. HIGH FEEEES !! For less then 10 minutes=$125.00 Unhelpful professional not reflecting the reason of my visit, reality or urgency. Out of touch in his own world. Money grab. Please save your time and money on a better dentist. I have 2 University degrees to let you understand my way of reasoning. Afterwords feels like lost money in "dental casino"! My advise: - Go to next one. :(((
Reviewed on April 23rd, 2012
He has fake promotion on Invisalign that expires everyday at mid night. I did not realize it until it was too late. I had friends done with other doctors that was cheaper than mine without a discount. I am going to check with the college to ask why they can give fake discounts. It's seem very unprofessional. I am still not finish and its been 2 years. The guy never talks or look at you when he is talking.
Reviewed on April 14th, 2012
I have been a patient for 15 years and I was shocked to read anything negative. I've only had positive experiences and, hating needles like anyone, have found he gives the most painless needles of any dentist I have ever had. Front office staff has the patience of saints. Hygienists have been with him for as long as I can remember. He pays for parking. I wait way less for him than my doctor, for whom I wait an hour, no parking paid either.
Reviewed on March 25th, 2012
I am honestly surprised to see some of these negative comments, I personally had a really good experience with this dental office! I went in wanting invisiligns for cosmetics-to close up gaps that have always bothered me. Dr Wakter and his staff walked me through the process and let me know what to expect. After about a 8 months the invisilign treatment was complete but I was still not fully satisfied with my smile so Dr Wakter added fillings to my front teeth and I couldn’t be happier with the way my smile looks now. I also never had a problem with his staff, always friendly I never had to wait.
Reviewed on December 5th, 2011
I have visited Dr. Wakter 1/2 dozen times so far for periodic examinations in addition to minor and major restorations. I have to admit that the ratings had me a little bit concerned BUT my dealings with him in addition to the work he has done on my teeth have been satisfactory. I wouldn't give him rave reviews nor would I give him a horrible one; he's not necessarily the best but isn't the worse either. I guess time will tell. I have to agree with an earlier post regarding him giving good needles and I have also found my hygenist to be good. The one who assists him for most procedures is friendly but I sometimes find her to be somewhat "flighty." To conclude, I don't tend to ask many questions - I leave it to the expert and therefore can't really comment on him being helpful or knowledgeable so I'll give him 3s! I trust Dr. Wakter knows what he's doing and I'll continue to see him for the time being as I want to keep my teeth!
Reviewed on November 22nd, 2011
I was told to come back if my filling hurt, Wakter said it would for a few mnths. They took xrays, did an exam and then he wanted to file down my teeth. Had to squeeze it out of him if it was the fillings he was filing or enamel., and what teeth. he was so rude and wouldn’t answer my questions. asked how this would fix the pain. he said it reduced inflammation. I asked for clarification over and over, and he kept making up how it would alleviate the pain. Finally I said will it change my bite pattern? And he said oh yes and well with the cellular structure beneath the teeth, well it helps. I told him I'm a Biology major so go on as I will understand. he got all flustered and said it was hard to explain without making it a long story. I finally gave up and he stomped out. Hygienist agreed that he was BSing me and gave me a much better run down of what he did. Basically he was trying to sound smart to get me to shut up. Called his bluff big time. Money hungry like crazy here.
Reviewed on October 11th, 2011
I've been Dr. Wakter patient for 3 years, and have had over 12 cavities filled, and one root canal averted at my request. I had an appointment with him today, and I've promised myself it will be my last. The hygenist identified one cavity and one cavity to watch, while he went on to identify 2-3 more that he needed to touch up. I outright said that I'd like to wait to get them filled, to which he stormed out. He didn't even finish my check up. The hygenist went on to suggest laughing gas when I get my fillings done to deal with the nerves. All I can say is after you've had your mouth drilled, where the anaesthetic hasn't worked, and you later found shards of tooth in your clothes -- it's kind of scary to go back. Unfortunately Dr. Wakter is all about expensive procedures so he can further benefit from the dental insurance plans in the Public Sector. I have six months to find a new dentist who isn't this greedy.
Reviewed on March 27th, 2011
Very satisfied with the work. Coming from Eastern Europe I had a few missing molars. I have 3 crowns put in by Dr Wakter more than 10 years ago. Had no problems. The crowns still feel and look great.
Reviewed on March 22nd, 2011
Dr. Wakter is all about the money. I was his patient for a few years for an invisilign treatment. He refused to complete the promised treatment after I paid him in full. He does not respond to phone calls or messages. He does not explain procedures and only sometimes answers questions. Dr. Wakter is rude, however, his staff is polite and hard-working.
Reviewed on February 28th, 2011
I am going to go ahead and say that all of the people who said he was knowledgable and professional and rated him straight 5's were actually Dr. Alex Wakter himself.
Reviewed on September 21st, 2010
The staff are incompetent and disorganized, especially with insurance procedures. Don't trust the staff, verify everything yourself. The dentist himself seems to be either somewhat rushed or absent-minded. However, once he began the work, there was negligible pain. Cleanings here seem relatively painless as well. The prices here are very expensive.
Reviewed on August 12th, 2010
I have been a patient since he took over the practice. He tells you nothing voluntarily - you to ask need direct questions which he may or may not answer. Rather than put a crown on an implant he will grind down two perfectly good teeth to put in a bridge. He changes his mind a lot. Always in a hurry. I agree, it's all about the money.
Reviewed on August 1st, 2010
He gives great needles, and does excellant cosmetic dentistry.Very professional hygenists too.
Reviewed on February 21st, 2010
Dentist was cold and clinical and wanted to do more than I needed.He was argumentative when it came to work other dentists had done Will NOT see again and found another dentist to do my root canal
Reviewed on February 15th, 2010
I am absolutely, positively thrilled. And really had no inconveniences whatsoever.
Reviewed on December 15th, 2009
I thought Dr. Wakter was great until I had an abscess form on a root canal he had done on a molar and found out, from another dentist, that the work had been not been performed to a high standard. I now have to see an endodontic specialist to have the work corrected, at great expense and after a great amount of pain and related health conditions. I will not go back to see Dr. Wakter again, nor would I recommend him to others.
Reviewed on September 2nd, 2009
Arrogant dentist. I went twice and changed to another dentist. The lady working at the desk was awful as it was the one that cleaned my teeth was equally awful
Reviewed on March 16th, 2009
Very disappointed in this dentist. He barely talks and explains thing to his patients, is rather unresponsive and it feels like all he wants is your money. Nevertheless, his staff was very nice and I never had to wait for an appointment.
Reviewed on February 26th, 2009
Dr. Alex Wakter's office is in Ottawa, ON.
Dr. Alex Wakter offers Braces and Retainers, Bridges and Dentures, Fillings and more. Learn more about Dr. Alex Wakter's services on Opencare or book your appointment today.