URBN Dental Implants & Invisalign | West University

Good service

The dentist and the stars were great.

I love the fact that there’s a parking garage next to the office. As soon as I entered, I was greeted and escorted to the assigned room immediately. Everyone that I encountered greeted me with their name and asked for the correct pronunciation of my name. This is what pleased me the most.

Dr. C was very informative when explaining my oral health. Office was really clean, the staff was really helpful I easing my stress of dental offices. They will explain your dental plan from most important to least so that you can prioritize your care which is really helpful.

Great bedside manner, very honest & friendly staff…office decor is super cool!!

The lobby of their office is nice and the staff are friendly, but the organization feels a bit sales oriented. They will make an effort to sell everything from occlusal guards to laser cleanings to fluoride supplements. This was somewhat expected as there are multiple locations of URBN dental, so there's going to be a corporate feeling to it. They put photos of your teeth up on a monitor in front of you so that you can see how dirty your teeth are and say a sequence of numbers that are supposedly estimates of your gum health. They use sales techniques to make a patient's numbers seem high relative to a pre-established baseline in order to induce additional purchases. It's also odd that they have the x-ray machine in an open room that is visible from the lobby. This means that the initial x-ray procedure occurs without any patient privacy. I've been going to dentists for several decades and it felt different to me in the preceding respects. All of that said, I only had my teeth examined and cleaned, and they feel cleaner. I have no idea about the relative skill or specialization of the dentist who saw me or other dentists on staff for performing complex procedures. I would have to shop around if I were looking to get dental surgery performed.

It was very easy to set up the appointment and even easier to see the doctor. No wait time.

Seemed knowledgeable and was personable.

Awesome staff and great customer service

He provided great help with understanding

He is really good and patient

They were very kind and caring. They made sure to be thorough and broke everything down.

Very knowledgeable and detailed!

Very nice and professional

Opencare web is very good to choose the available dentist around your area. First dentist didn't answer to my request. But the second answered in minutes.

This dentist was quick efficient and knowledgeable! I communicated that I had several doctors appointments today and wanted to complete everything within a two hour window if possible. We were in and out start to finish in less than an hour and a half tops! Amazing customer service and I am excited to continue my dental hygiene journey with Dr.Lee and his amazing team!

He’s great at what he does. He’s friendly. I can recommend him

Very thorough exam and explanation of treatment plan

She was there to answer any concerns I had

Everything was great can’t wait to return , they educated me on everything showed me pictures and talked about everything

Dr. Canchola made me feel comfortable and was very helpful with explaining the next steps to my treatments. Thank you Dr. Canchola!

Dr. Sosa and her dental hygienist and the rest of the team were all amazing! Made me feel very comfortable and not afraid to ask questions. Extremely nice and accommodating through the entire process. The entire appointment was easy even though I typically get nervous going to the dentist.

URBN Dentist provides exceptional dental care in a modern and welcoming environment. The staff is friendly, professional, and highly skilled, making every visit comfortable and stress-free. I highly recommend URBN Dentist for anyone seeking top-quality dental services.

He explain the situation very well and was very supportive. Understood the problem and provided nice tips and treatment plan I recommend him for other patients

I enjoyed my time there. The staff were great and friendly. Everyone seemed to enjoy the atmosphere. I will tell everyone I know to try this dentist.

Very patient and friendly staff! Knowledgeable on each step of the way and able to explain your dental situation to you and provide you with the best practices to keep your smile strong.

Dr. Sosa made me feel comfortable and cared for during my appointment. She was punctual and did not rush through my exam. Additionally, Dr. Sosa provided dental care to both of my teenage sons and successfully convinced them to improve their oral hygiene habits.

Really care about you and your needs. Very sweet!! It was my first visit . I highly recommend

Very caring team, extremely accommodating.

He's a great doc.